1. The Service

RANQD provides cloud-based league management software for sports clubs (“the Service”). The Service includes player rating management, fixture generation, division administration, and associated tools.

2. Accounts and Access

Access to the Service is through a club account:

• You must be at least 16 years old to create an account
• You are responsible for maintaining the security of your account credentials
• One account per club administrator - you may not share admin credentials
• You are responsible for all activity that occurs under your account
• You must provide accurate information when registering

3. Subscription Plans and Billing

RANQD is a paid service. Subscriptions are billed monthly or annually in advance. Your billing currency is set from the country you give at signup and is fixed for the life of your subscription. Paddle Sports Ltd is not VAT-registered, so no VAT is charged.

• Prices are set separately in each currency rather than converted, so the price you are shown is the price you are charged
• Where a plan has no price in your currency, it is offered in pounds sterling
• Subscriptions auto-renew until cancelled
• You may cancel at any time; access continues until the end of the paid period
• No refunds are issued for partial periods, except where required by law
• We reserve the right to change pricing with 30 days’ notice

4. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose
• Attempt to reverse engineer, decompile, or extract source code from the Service
• Upload or transmit malicious code, spam, or harmful content
• Impersonate another person or misrepresent your affiliation
• Use the Service to store or process sensitive personal data beyond what is required for sports league management
• Resell, sublicense, or commercially exploit the Service without our written consent

5. Your Content and Data

You retain ownership of all data you input into RANQD (player names, match results, league configurations). By using the Service, you grant us a limited licence to store, process, and display that data solely to provide the Service to you.

You are responsible for ensuring you have the right to input personal data about other individuals (e.g. your players), and that doing so complies with applicable data protection law. RANQD acts as a data processor in respect of player data; you are the data controller under the UK GDPR and Data Protection Act 2018.

6. Service Availability

We aim to maintain high availability but do not guarantee uninterrupted access. We may perform scheduled maintenance with advance notice, or emergency maintenance without notice where necessary. We are not liable for losses arising from downtime.

7. Intellectual Property

RANQD, its logo, design, software, and associated materials are the intellectual property of RANQD. Nothing in these Terms grants you any rights to our intellectual property except the limited right to use the Service as described herein.

8. Limitation of Liability

To the maximum extent permitted by law, RANQD’s total liability to you for any claim arising from use of the Service shall not exceed the total fees paid by you in the 3 months preceding the claim. We are not liable for indirect, incidental, or consequential losses.

Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under applicable law.

9. Termination

We may suspend or terminate your account if you breach these Terms, with or without notice depending on severity. You may terminate your account at any time by contacting us. On termination, your data will be retained for 90 days then deleted, unless legal retention obligations apply.

10. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales, except where mandatory consumer protection laws in your jurisdiction provide otherwise.

11. Changes to These Terms

We may update these Terms with 30 days’ notice for material changes. Continued use of the Service after the effective date constitutes acceptance. If you do not accept the changes, you may cancel your subscription before they take effect.

12. Contact

For any queries regarding these Terms, contact us at hello [at] ranqd.app.